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General Questions

How do you pronounce Memebox?

'Me-me box' (2 syllables) - not 'meme box.' Now you know, and knowledge is power!

Where are you located?

Our Memebox USA office is based in California, located at:
965 Mission Street #180
San Francisco, CA

How do I contact you?

For any questions, comments, or suggestions, you can reach our community support team via email. We're happy to assist you during our office hours (Mondays-Fridays, 9AM-6PM PT, excluding holidays).

We answer all questions/requests in the order they're received and we always try our best to respond as promptly as possible. However, if there's an unusually high volume of inquiries, it may take longer to receive a response. To help us get back to you sooner, please send only ONE email per inquiry!

Order-Related Questions

What's is your shipping and return policy?
Will you be offering Memepoints or another loyalty program?

Have additional questions? Contact us!